Human Resources may very well be the most lacking component of the vast majority of retail coffee operations. Without strong people policies, coffee shop owners are subject to unengaged employees, lower sales, and high turnover. The purpose of HR For Coffee Businesses is to give business owners a basis for developing handbooks and policies that will make their companies better places to work for them and their employees.

With sixteen years of specialty coffee experience and four years of specialized human resources consulting including a certification as an Associate Professional in Human Resources, Eric J. Grimm brings a targeted and holistic approach to creating HR programs specific to the retail coffee industry's complexities and challenges. Instilling a sense of advocacy for baristas and empathy for business owners, this seminar will empower attendees with the confidence to create happy and sustainable workplaces that contribute to the overall health of the industry.

This is a free session included in your general admission. 

Ready to take the next step in building a strong team culture?
Expand on what you’ve learned by attending:

• HR Brewprint: Crafting Policies for Strong Coffee Shop Cultures: Dive deeper into creating clear guidelines and policies with templates for handbooks, evaluations, and conflict resolution.
• De-escalation for Coffee Shops: Gain practical tools to safely navigate challenging interactions and ensure a safe environment for your team and customers.

Both workshops complement this session, offering actionable tools to empower your team and foster a thriving workplace.