For many coffee shop owners, managers and baristas, creating a place for community is one of the fundamental reasons of why they work in coffee. A true “third place” is about providing a safe place for building relationships, and this begins with creating safety among your team. Clear guidelines and policies will empower you to build into your culture, and the more your team feels safe, the more they will extend safety to your customers. 
 
In this workshop, we will walk through various tool and resources that will compliment your HR and team culture needs. 
 
You will walk away with templates for your Employee Handbook, a Staffing Roles and Responsibilities Checklist, Conflict Resolution Policy, Evaluation templates and more. 

*This workshop has an additional registration fee. Please add it to your badge prior to the event (and receive early bird pricing) or stop by the registration counters onsite.

Want practical tools to support your team?
Complement this workshop with De-escalation for Coffee Shops for hands-on strategies to handle challenging situations, or HR 101 for Coffee Businesses for a foundational understanding of HR practices tailored to the coffee industry. These sessions work together to help you create a safe and successful workplace.