Coffee Fest Refunds & Exchanges Policy

Effective Date: January 2016

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Exhibitor

Tradeshow Exhibit Space

• Please refer to your exhibitor registration form for refund policy rules.

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Tradeshow Exhibit Services and Supplies

Milk, Water & Ice

Should the exhibitor cancel exhibit supplies (milk, water and/or ice) the following penalties apply

• Prior to 14 days before show- no penalty
• 14 days before show- no refund

Other Services

Note that refunds for any products or services ordered directly from a sub-contractor/vendor in relation to the show, is the responsibility of the Exhibitor to contact these companies directly for cancellations or refunds. Examples of these services are:

• Show Decorator Equipment, furniture & Labor
• Electricity
• Lead Retrieval Systems
• Shipping
• Travel & Hotel Arrangements

Attendance

Admission Fees

• General Admission Fees are not refundable and not transferable.

Fee-based Workshops

• Fee-Based Workshops are non-refundable.

refund requests

To make an exhibitor refund request, please follow these instructions:

1. Please include a copy of your receipt or invoice or if you no longer have one of these, a letter with the following information:
   • Name
   • Address
   • Phone Number
   • E-mail Address
   • When, how and by whom the purchase was made
   • What the refund is requested for
   • Reason for the refund request
   • Purchase price(s)
2. Include any printed material you have received related to the refund you are requesting.
3. Please specify whether you would like a refund via check or a bankcard credit.
4. Mail Return to:

Coffee Fest
Attn: Refunds
1703 Suite C Dock St.
Tacoma, WA 98402