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Safety Measures

The safety and security of our attendees, exhibitors, sponsors, partners, and staff is our top priority at Coffee Fest New York. While much of our security infrastructure is working behind the scenes in conjunction with The Javits Center, we are continuously reviewing and enhancing our procedures to ensure the safest experience possible for everyone.

Security measures and operational plans are in place at our events, including:

  • Badge/ticket verification
  • Uniformed security guards
  • Crowd management staff, signage and barriers, as necessary

To help us all stay safe and secure during the event, here are five key things you can do:

1. Remove Your Badge When Exiting the Event

  • While badges are required within the event space, please remove your badge when leaving the event space.

2. Stay Aware of Your Surroundings

  • Always remain alert, especially in crowded areas. Trust your instincts - if something doesn't feel right, take note of it. If you see something, say something. Please report any suspicious activity immediately to event management or onsite security personnel.

3. Protect Your Belongings

  • Keep your valuables always close to you. For added security, consider storing important items in your hotel room or locked storage when possible.

4. Limit Cash and Use Secure Payment Methods

  • We recommend carrying what you need in cash. For your safety, use credit cards or ATMs when possible to minimize the risk of theft. Always keep your ID on you.

5. Enjoy Responsibly

  • Be mindful of alcohol consumption, especially in unfamiliar environments. Stay aware of your limits and look out for each other. When socializing at night, find a buddy. Avoid traveling alone.

New York Frequently Asked Questions

What happens if there is an emergency during Coffee Fest New York?

In the event of an emergency during Coffee Fest New York, our team is trained and ready to respond quickly. You will be notified via overhead announcements with clear instructions. Evacuation routes are clearly marked, and event staff will be on hand to assist you.

How will I know what to do in the event of an evacuation or fire alarm?

Our emergency plans are in place to keep everyone safe. If a full or partial evacuation of the Javits Center is necessary, the alarm system will be activated, horns will sound, flashers will be visible throughout the area, and emergency announcements will be made over the public address system. Everyone should follow the instructions provided in the announcement. If no announcement is heard, guests should take all personal belongings and evacuate quickly and safely via the nearest exit.

Please follow the evacuation safety steps below:

  • Listen to the instructions via the public address system or from JJCC Public Safety Officers or event security personnel.
  • Remain calm and proceed in an orderly manner.
  • Leave the facility through the nearest exit as instructed. Evacuation routes are posted throughout the building. Click here for a full map of exits.
  • Do not attempt to use elevators or escalators.
  • Assist elderly or disabled persons.
  • Once outside, move away from the building.
  • Do not try to re-enter the building until an "all clear" message is given by JJCC Public Safety.

MUSTER POINT

The JJCC muster point is the “Vessel” at Hudson Yards which is located south of 33rd Street between 10th and 11th Avenues. The Vessel is a unique and easily visible reference point where everyone should assemble immediately after evacuation for proper accounting and to receive additional instructions. /

What should I do if I need medical assistance during Coffee Fest New York?

If you need medical help, please approach the nearest Coffee Fest staff member who will direct you to the medical team and help you get assistance quickly or call the Command Center at (212) 216-2222. Give your name, type of emergency, and exact location when calling the 24-hour command center. The medical station is located at the back of the exhibit hall behind Latte Art.

How do I stay informed about safety procedures?

We'll provide safety information about Coffee Fest New York through our mobile app, signage throughout the venue, and event communications.

Where can I report a lost item or find lost property?

If you've lost an item, please visit the Coffee Fest New York event registration desk located in the concourse. For any assistance during the event, you can also reach out to the nearest staff member or security personnel. Javits lost and found is open 24 hours a day and located in the command center, (212) 216-2222. All found property should be turned into show management or security for processing and entry into their software. Every attempt will be made to reunite property with owners. All stolen property will be reunited with victims or logged in with the NYPD if needed as evidence.

What should I do if I see suspicious activity?

If you notice anything unusual or suspicious, please report it immediately. You can alert Coffee Fest New York event staff or onsite security by calling the command center at (212) 216-2222. We encourage everyone to stay vigilant and trust their instincts. Remember: If you see something, say something.

Do you have a code of conduct?

Yes, please review our Code of Conduct here.